> ## Documentation Index
> Fetch the complete documentation index at: https://docs.repixa.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base

> Upload docs, FAQs, and product info so Laura knows your product

# Knowledge Base

The knowledge base is everything Laura knows about your product. The more you add, the better she demos.

## What to add

<CardGroup cols={2}>
  <Card title="Product docs" icon="file-text">
    Feature descriptions, how-tos, and use cases
  </Card>

  <Card title="FAQs" icon="circle-help">
    Common questions and answers from real prospects
  </Card>

  <Card title="Pricing info" icon="tag">
    Plans, limits, and what's included (add only what you want Laura to share)
  </Card>

  <Card title="Competitor comparisons" icon="bar-chart">
    How you differ from alternatives prospects may mention
  </Card>

  <Card title="Objection handling" icon="shield">
    Scripts or notes for handling common objections
  </Card>

  <Card title="Case studies" icon="award">
    Customer stories Laura can reference when relevant
  </Card>
</CardGroup>

## How to add content

<Steps>
  <Step title="Go to your agent">
    In the dashboard, navigate to **Agents** and select your agent.
  </Step>

  <Step title="Open the Knowledge Base tab">
    Click the **Knowledge Base** tab on the agent detail page.
  </Step>

  <Step title="Add sources">
    You can add content in multiple ways:

    * **Upload files** — PDF, DOCX, TXT, or Markdown
    * **Paste text** — Directly write or paste content into the editor
    * **Add a URL** — Laura will crawl and index the page
  </Step>

  <Step title="Save and sync">
    Click **Save**. Laura indexes the content immediately and uses it in the next demo session.
  </Step>
</Steps>

## Best practices

<AccordionGroup>
  <Accordion title="Keep it accurate and up to date">
    Laura uses your knowledge base verbatim. Outdated pricing or deprecated features will confuse prospects. Review it monthly.
  </Accordion>

  <Accordion title="Write in plain language">
    Laura mirrors the tone of what you provide. Clear, conversational writing produces better demo responses.
  </Accordion>

  <Accordion title="Add real objections">
    Pull from actual sales calls. The more real objections you add, the better Laura handles pushback.
  </Accordion>

  <Accordion title="Don't add confidential data">
    Avoid internal roadmaps, unreleased features, or customer PII. The knowledge base is used in live demo conversations.
  </Accordion>
</AccordionGroup>