Agent Info

Agent Info controls how Laura presents herself — her name, voice, personality, and sales approach.

Settings overview

Basic Identity

Field	Description	Example
Agent Name	What Laura introduces herself as	`Laura`, `Alex`, `Sam`
Company	The company she represents	`Repixa`
Role	Her title in the conversation	`AI Demo Specialist`
Language	Language she speaks with prospects	`English (US)`

Personality & Tone

Choose a tone preset or write a custom persona:

Professional

Formal, concise, enterprise-focused

Friendly

Warm, conversational, startup-friendly

Custom

Write your own persona prompt

Custom Persona Prompt

If you select Custom, you can write a system prompt that shapes Laura’s entire behavior:

You are Laura, a friendly and knowledgeable demo specialist at Acme Corp.
You help B2B SaaS founders understand how our platform saves them time.
You are concise, ask smart follow-up questions, and always tie features
back to the prospect's specific pain points.

How to configure

Open your agent

Go to Agents in the dashboard and select your agent.

Click the Agent Info tab

Fill in the identity fields and choose a tone.

Write or paste a custom persona (optional)

For full control, enable the Custom Persona toggle and write your prompt.

Save

Changes take effect immediately in the sandbox and on live demos.

Test your persona in the Sandbox before going live. Small prompt changes can significantly affect Laura’s demo flow.

Getting Started

Agent Setup

Integrations

Analytics & Insights

Security & Compliance

Resources

Agent Info

Agent Info

Settings overview

Basic Identity

Personality & Tone

Professional

Friendly

Custom

Custom Persona Prompt

How to configure

​Agent Info

​Settings overview

​Basic Identity

​Personality & Tone

Professional

Friendly

Custom

​Custom Persona Prompt

​How to configure

Agent Info

Settings overview

Basic Identity

Personality & Tone

Custom Persona Prompt

How to configure